TERMS AND CONDITIONS
Welcome to Flower N Petals! By accessing and using our website (https://flowernpetals.in/),
you agree to comply with and be bound by the following terms and conditions. If you do not
agree to these terms, please refrain from using our website.
- General Use
● This website is intended for users aged 18 and above. If you are under 18, you may use
the site only with the involvement of a parent or guardian.
● The content, design, and functionality of the website are the intellectual property of
Flower N Petals. Unauthorized use is prohibited. - Products and Services
● Flower N Petals offers garlands and related floral products. Availability, pricing, and
descriptions of products may change without prior notice.
● Images displayed on the website are for illustrative purposes only. Actual products may
vary slightly due to natural variations. - Orders and Payments
● By placing an order, you agree to provide accurate information and ensure timely
payment.
● All payments are securely processed. We do not store your payment details on our
servers.
● Orders are subject to availability. In case of unavailability, we will notify you and provide
alternative options or a full refund. - Delivery and Shipping
● Delivery timelines are estimates and may vary due to unforeseen circumstances.
● Ensure the delivery address provided is accurate. We are not responsible for delays or
issues caused by incorrect information.
● Additional charges may apply for special or urgent deliveries.
● The garlands will be delivered with 24 hours of the order placed. - Cancellation and Refund Policy
● We do not accept any refunds and returns in flowersandpetals.in
Products once delivered cannot be returned due to their perishable nature unless they
are damaged or defective at the time of delivery. - Customer Responsibilities
● Customers are responsible for ensuring that the products are used as intended and
handled with care.
● For any allergies or sensitivities to flowers, consult the product description or contact us
for details before purchase. - Limitation of Liability
● Flower N Petals is not liable for indirect, incidental, or consequential damages arising
from the use or inability to use our services.
● We are not responsible for delays, damages, or losses caused by third-party delivery
services. - Intellectual Property
● All content on this site, including text, images, and logos, is protected by copyright laws.
You may not copy, reproduce, or distribute any material without our consent. - Changes to Terms
● Flower N Petals reserves the right to update or modify these terms at any time without
prior notice. Continued use of the site constitutes acceptance of the revised terms. - Governing Law
● These terms are governed by and construed in accordance with the laws of Your
Jurisdiction. Any disputes will be subject to the exclusive jurisdiction of the courts in your
jurisdiction.
PRIVACY POLICY
At Flower N Petals (https://flowernpetals.in/), we value your privacy and are committed to
protecting your personal information. This policy explains how we collect, use, and safeguard
your data when you interact with our website. - Information We Collect
We may collect the following types of information:
● Personal Information: Name, email address, phone number, delivery address, and
payment details.
● Non-Personal Information: Browser type, IP address, device information, and browsing
behavior.
● Order Details: Information about the products or services you purchase. - How We Collect Information
We collect information in the following ways:
● Directly from You: When you place an order, contact us, or subscribe to our newsletter.
● Automatically: Through cookies and other tracking technologies.
● Third Parties: Payment processors and delivery partners may share necessary
information. - Use of Information
We use your information to:
● Process and fulfill your orders.
● Communicate updates, promotions, or respond to inquiries.
● Improve our website, products, and services.
● Comply with legal and regulatory obligations. - Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your
information with:
● Service Providers: Payment gateways, delivery partners, and email service providers to
complete transactions and deliver services.
● Legal Authorities: If required by law or to protect our rights. - Cookies and Tracking Technologies
We use cookies to:
● Enhance user experience and site functionality.
● Analyze website performance and visitor behavior.
You can manage cookie preferences through your browser settings. - Data Security
We implement industry-standard measures to protect your data, including encryption and secure
servers. However, no method of online transmission or storage is 100% secure. - Your Rights
You have the right to:
● Access, update, or delete your personal information.
● Opt-out of marketing communications.
● Restrict or object to the processing of your data under certain conditions. - Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices
of these websites. - Children’s Privacy
Our website is not intended for individuals under 18. We do not knowingly collect personal
information from children. - Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page, and
the “Effective Date” will be updated